Frequently Asked Questions

GENERAL QUESTIONS

  • What should guests expect?
    The facility offers over 100,000 square-feet of premier gaming and entertainment. ilani hosts 2,500 slots, 75 gaming tables and 15 different restaurants, bars and retail shops all conveniently located inside the casino.
  • What does the building look like?
    Thanks to the Friedmutter Group, ilani boasts extremely high quality designs. The building incorporates the use of glass, wood and stone in a unique way which is native to the Cowlitz Indian Tribe. The casino has an open vibe and features an aesthetic sure to stop you in your tracks!
  • What types of food does ilani offer?
    We have a little bit of everything! From local cuisine unique to the Northwest to top-notch nationally recognized brands, we are confident there is something for all guests to enjoy. 
  • How many employees work at ilani?
    Nearly 1,500 people are employed at ilani across all departments.
  • Are there plans to build a hotel? 
    We plan to build a hotel in Phase II of operations. For now, we encourage our guests to utilize local hotel chains as we open our doors.
  • What are ilani's hours of operation?
    ilani is open 24 hours a day, seven days a week throughout the year.
  • Is there an age requirement for gambling?
    Washington State’s legal age for gambling is 18 years old; however at ilani, the gaming floor is restricted to guests 21 years of age or older. We strictly enforce underage gambling restrictions. 
  • How do I play?
    Our slot machines accept cash or credit tickets. When you want to change games, take a break from gambling or leave, press the “Cash Out” button and you will receive a credit ticket. This ticket is currency and can be inserted into another slot machine or taken to a Casino Cage representative or ticket redemption machine to be cashed.
  • What if I want to play a game but don't know how?
    You can press the service button on any slot machine and ask a slot attendant for more information regarding the game of your choice. Remember that each game has a different denomination and can accept multiple wagers. We highly suggest to not hit “Max Bet” without prior knowledge.
  • What kind of slot machines does ilani offer its guests?
    ilani offers 2,500 slot machines with denominations ranging from penny slots to $5 per spin.
  • What do I do if I find a slot ticket on the casino floor or in a slot machine?
    We ask you to kindly report the findings to a security guard. Attempting to play credits from a ticket belonging to another guest is a violation of Washington State Law.
  • How do I use my Momentum Card?
    Simply insert the card into the card reader on any slot machine. The machine will then read your card and recognize you with a greeting every time you insert your card.
  • What are Momentum Dollars? Do they expire?
    Momentum Dollars are spendable at any of our shops, restaurants or lounges. These dollars are earned by gaming. One Momentum Dollar is equivalent to one dollar when using them to purchase anything. Proper ID is required when using them.
  • Are Momentum Dollars recognized at other properties?
    Yes! Your Momentum Dollars are now accepted at other properties operated under Mohegan Gaming and Entertainment. These properties include Mohegan Sun in Connecticut, Mohegan Sun Pocono in Pennsylvania and Resorts Casino Hotel in Atlantic City. You can enjoy over 100 dining, shopping, nightlife/entertainment options, amazing casinos, hotels, spas, golf courses and more! However, in order to earn Momentum Dollars while visiting, you will need to sign up for a Momentum card at your destination.
  • Do you have gift cards?
    Gift cards are available for purchase in person at Player Services. They can be used at the restaurants and shops, but not for gaming.
  • Are pets allowed in the casino?
    Pursuant to the Americans with Disabilities Act, only a service animal specifically trained to aid a person with a disability is allowed to enter.
  • What Internet browsers do you recommend?
    The ilani website is best viewed using FireFox version 45.x or later, Chrome version 48.x or later, Edge version 13.x or higher or Internet Explorer version 11.x or later. The website also supports Safari version 8.x or later on a Mac and the native browser, Safari on an iPad 3 or later running iOS9 or later.